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I had an amazing experience, first she checked my skin and told me everything I should and...more
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Frequently Asked Questions
Get answers to common questions about Virtual Consultation – 30 Mins.
Have clean, makeup-free skin, good lighting, and photos of concern areas ready. Bring a list of current products, medications, and specific questions to make the 30-minute consultation efficient and focused.
Most modern smartphones, tablets, and computers support our video calls. Use Chrome, Safari, or Edge, ensure your device software is updated, and maintain a stable internet connection for clear images.
Results vary by concern and adherence. Minor improvements may appear within weeks; meaningful changes often take 6–12 weeks. Your clinician will outline realistic timelines and recommend follow-up as needed.
Yes. We use secure video platforms and follow strict privacy policies. Your medical and personal data are stored securely and used only to provide care, shared with third parties only with your consent.
Absolutely. We provide curated product lists with purchase links and professional alternatives. You may buy through our recommended retailers or choose preferred vendors based on availability and budget.
Log in to your booking portal or contact us by email or phone at least 24 hours in advance to reschedule or cancel. Our policy explains any fees for late changes and no-shows.
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